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Re: Processing of non-applicable deposits for payments
Thank you for your response, @Benjamin Paul - USA. 😊 Kindly confirm if by Deposit, you mean the Customer Payment record, and by Advanced Receipts you mean the Customer Deposit. Just to be clear beca…1 -
Re: Customer dispute a credit card charge
Hi Liz, You have two options to either void or refund the Customer Payment, both will open the Invoice again for Payment or Credit application. If you choose to Void the Customer Payment, it will jus…1 -
Re: How to generate Customer Statement based on Invoice activity rather than a running balance?
Hi @Paul L. Walker, Good day! Hope you are doing well. 😊 Upon further checking, the ability to show the application of Payments/Credit Memos on Invoices in Customer Statements is not yet possible in…1 -
Re: How to update Address at the Customer Invoice with Closed Period & Allow Non-Gl Impact ON?
Hi @User_IJB6M, Good day! Hope you are doing well. 😊 Upon further checking and investigating, there was an enhancement request logged for the ability to change the Address of an Invoice in a Closed …1 -
Re: How to add Sales Order body fields in Customer Profitability Report?
Hi @Hormese Paul, Good day! Hope you are doing well. 😊 Upon testing and further checking, the Created From field is the only Sales Order field that can be added and shown on the Customer Profitabili…1
